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Cloud Support Services Packages

Cloud Services Package Silver Gold Platinum
Package Includes 24×7 Monitoring 24×7 Monitoring
24×7 Remediation
24×7 Monitoring
24×7 Remediation
24×7 Management
Service Desk
Monitoring
Cloud VM Monitoring
Storage Monitoring
Database Monitoring (RDS)
Services Monitoring (Max 5)
Alerts
Capacity Utilization
Logs/Events
Remediation  
Maintenance  
Incidents (5/month)  
Problem Management  
Management    
Performance Management    
Change Management    
Cost Optimization    
Advisory Services    
Security Management    
Backup and Recovery    
Business Continuity    
Annual Cost (Up to 10 VMs) $ 5000.00 $ 7500.00 $ 10000.00
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